The Incoterms for Elecbee orders are typically FCA (Free Carrier, freight-prepaid) or EXW (Ex Works, freight-collect). Customers are responsible for paying any amounts charged by government authorities or customs at the destination. This includes, but is not limited to, duties, taxes, and any additional fees levied by the courier company. Elecbee will not be held responsible for any extra charges once the original package has been shipped.

As customs policies vary widely by country, Elecbee is unable to advise on specific costs. Therefore, we recommend contacting your local customs office or the corresponding logistics company for more detailed information.

Customs requirements differ significantly in each country. Please include any specific Customs requirements necessary when placing your order; Elecbee will provide as much support as possible.

If a customer refuses to pay the above-mentioned charges, the return shipping costs and any additional fees incurred will be deducted from the order amount, and any remaining funds will be refunded.

Attention:

Customs offices in some countries or regions require the importer to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as a Unique Identification Number, GST number, Business registration number, or Tax ID. If you have such a Tax number, please provide it in the shipping address information for further shipping arrangements.
Some countries/regions that require an identification number or an ID picture or passport picture of the consignee include: Taiwan (China), India, Brazil, Turkey, South Korea, Chile, Ecuador, Israel, Peru, Qatar, and South Africa. This also applies to cases where logistics providers may require further verification of the recipient's name. Elecbee customer service staff will contact you when needed.
India: All shipments to India require consignees' KYC documents (Government recognized Identity and Address proof) to be presented to Customs during shipment clearance. Import clearance cannot start unless KYC documents and authorization approvals are uploaded on www.kyc.india.express.dhl.com.

For packages including chips, India customs will require a CHIMS (Chip Imports Monitoring System) registration certificate. The CHIMS requires importers to submit advance information on www.imports.gov.in for the import of items and obtain an automatic Registration Number by paying the registration fee. Importers shall have to enter the Registration Number and expiry date of Registration in the Bill of Entry to enable the clearance of consignments.