How can we help?

Step 1: Click the "Coupon" which is placed at the top of the homepage.

Step 2: You will be led to the page as shown below, then collect your coupons before the expiration date.

Note:

• Any further questions, please contact support by email support@elecbee.com

1. Get Your Coupon

Go to our Coupon Center to claim the coupons you want.
Each coupon will show its value, validity period, and minimum order amount (if any).
Tip: Make sure to log in to your account before claiming the coupon.


2. Add Items to Your Cart

Add your favorite products to the shopping cart.
Make sure your order total meets the coupon’s usage requirement.

3. Automatic Application at Checkout

When your order meets the condition:
    • The eligible coupon will automatically appear in the “Discount” section on the checkout page.
    • It will be checked and applied by default when your order meets the requirement.
You’ll see the discount amount deducted from your order total immediately.

P.S.You can also manually enter or paste a coupon code in the coupon box and click “Apply” to use it.

4. Review and Complete Your Order

Confirm your order details to complete your purchase.
Your savings will be shown in the final payment summary.

Common reasons include：

• The coupon has expired.
• The coupon applies only to specific products or categories.
• The coupon has a minimum order amount requirement.
• You already used the coupon before (some coupons are one-time use only).
• The coupon cannot be combined with other discounts or promotions.

If you believe your coupon should still be valid, please contact our customer service at support@elecbee.com.