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Informations de livraison

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  • Shipping Policy
    1.Shipping Time
    Your order will be shipped within 3 business days if the products are in stock. And all orders will be shipped within 7 days once the products become available.
    The total time it takes to receive your order is shown below:
    The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
    Processing time: The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
    Shipping time: The time for your item(s) to travel from our warehouse to your destination. The shipping time depends on the shipping method you choose. Please refer to the shipping rate section for details.
    Shipping from your local warehouse is significantly faster. Some charges may apply in this case.
    When you order from Elecbee.com, you will receive a confirmation email. Once your order is shipped, you will be emailed the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process.
  • 2.Shipping Method & Shipping Rates

    You could choose the shipping method you prefer when checkout, different shipping methods will have different shipping rates and shipping times. Details please refer to following:

    Shipping Method Shipping Rates Shipping Times
    Flat Shipping(Promotion) $10 About 5-15 Working Days to Worldwide

    Priority Express(0.5KG starting price listed)

    Based On Weights About 3-7 Working Days to Worldwide
    In addition, the transit time depends on where you're located, the shipping method you choose, and where your package comes from. We will keep you informed of any problems here to help you get your order as soon as possible.
  • 3.Based On Weights and Size(Package)

    Kindly Notice: Elecbee offers a flat shipping rate of $10.00 for all orders(EMS SMALL PACKET). You will receive an email notice within 24 hours if your order was rejected by EMS. Simply reply to the email to get help from our human agent.

    For the Express shipping plan, the listed price is an estimated value for a 0.5KG package. We will have a human agent contact you by email or phone if the actual cost of shipping exceeds the amount you paid.

  • 4.Location We Ship to

    We can ship our products to almost every country through FedEx, DHL, or UPS.

    Elecbee ships worldwide, covering Europe, North America, Oceania, Asia, South America, Africa and more. We cooperate with DHL, FedEx, UPS, TNT, EMS and other international carriers and guarantee that your order reaches you safely and securely. As long as those carriers can reach your place, we can ship our products there. Here is a list of the countries we can ship to. If your country or region is not listed below, please consult us before you place an order.

    Europe Americas Asia Africa Oceania

    Albania

    Andorra

    Austria

    Belarus

    Belgium

    Bosnia

    Bulgaria

    Croatia

    Czech Republic

    Denmark

    Estonia

    Faeroe Islands

    Finland

    France

    Germany

    Gibraltar

    Greece

    Guernsey

    Hungary

    Iceland

    Ireland

    Italy

    Jersey

    Latvia

    Liechtenstein

    Lithuania

    Luxembourg

    Macedonia

    Malta

    Moldova

    Monaco

    Montenegro

    Netherlands

    Norway

    Poland

    Portugal

    Romania

    Russia

    San Marino

    Serbia

    Slovakia

    Slovenia

    Spain

    Sweden

    Switzerland

    Turkey

    Ukraine

    United Kingdom

    Vatican City State

    Anguilla

    Antigua & Barbuda

    Argentina

    Aruba

    Bahamas

    Barbados

    Belize

    Bermuda

    Bolivia

    Brazil

    Canada

    Cayman Islands

    Chile

    Colombia

    Costa Rica

    Cuba

    Dominica

    Dominican Republic

    Ecuador

    El Salvador

    French Guiana

    Guyana

    Greenland

    Grenada

    Guadeloupe

    St. Pierre & Miquelon

    Guatemala

    Haiti

    Honduras

    Jamaica

    Martinique

    Mexico

    Montserrat

    NL Antilles

    Nicaragua

    Panama

    Paraguay

    Peru

    Puerto Rico

    St. Barthelemy

    St. Kitts & Nevis

    St. Lucia

    St. Martin

    Suriname

    Trinidad & Tobago

    United States

    Uruguay

    Venezuela

    St. Vincent & the Grenadines

    Afghanistan

    Armenia

    Azerbaijan

    Bahrain

    Bangladesh

    Bhutan

    Brunei

    Cambodia

    China

    Cocos (Keeling) Islands

    Cyprus

    East Timor

    Georgia

    Hong Kong

    India

    Indonesia

    Iraq

    Israel

    Japan

    Jordan

    Kazakhstan

    North Korea

    South Korea

    Kuwait

    Kyrgyzstan

    Laos

    Lebanon

    Macau

    Malaysia

    Maldives

    Mongolia

    Myanmar

    Nepal

    Oman

    Pakistan

    Philippines

    Qatar

    Saudi Arabia

    Singapore

    Sri Lanka

    Syria

    Taiwan

    Tajikistan

    Thailand

    Turkmenistan

    Uzbekistan

    Vietnam

    Yemen

    Algeria

    Angola

    Benin

    Botswana

    Burkina Faso

    Burundi

    Cameroon

    Canary Islands

    Cape Verde

    Central African

    Chad

    Comoros

    Congo

    Cote D'Ivoire

    Djibouti

    Eritrea

    Ethiopia

    Gabon

    Gambia

    Ghana

    Guinea

    Guinea Equatorial

    Guinea-Bissau

    Kenya

    Lesotho

    Liberia

    Libya

    Madagascar

    Malawi

    Mali

    Mauritania

    Mauritius

    Mayotte

    Morocco

    Mozambique

    Namibia

    Niger

    Nigeria

    Reunion

    Rwanda

    Senegal

    Seychelles

    Sierra Leone

    Somalia

    Somaliland

    South Africa

    Sudan

    Swaziland

    Tanzania

    Togo

    Tunisia

    Uganda

    Western Sahara

    Zambia

    Zimbabwe

    Sao Tome & Principe

    American Samoa

    Australia

    Christmas Island

    Cook Islands

    Falkland Islands

    Fiji

    French Polynesia

    Guam

    Kiribati

    Marshall Islands

    Micronesia

    Nauru

    New Caledonia

    New Zealand

    Niue

    Norfolk Island

    Northern Mariana

    Palau

    Papua New Guinea

    Pitcairn Islands

    Samoa

    Solomon Islands

    St. Helena

    Tokelau

    Tonga

    Tuvalu

    Vanuatu

    Wallis and Futuna

    While you choose to ship through E-Packet, we can only ship to:

    Asia Japan, Thailand, Israel, Russia, Hong Kong(China), Korea, Malaysia, Turkey, Saudi Arabia, Singapore, and China.
    Europe Ukraine, Spain, United Kingdom, France, Germany, Norway, Denmark, Netherlands, Finland, Austria, Hungary, Poland, Ireland, Belgium, Italy, Sweden, Portugal, Switzerland, Luxembourg and Greece.
    North America The United States, Canada, Mexico.
    Oceania New Zealand, Australia.

    If any further questions about the shipment to your country, please try to contact us at support@elecbee.com, we're pleased to help you!

    PS. All free shipping orders will be shipped through E-PACKET/Sea.

  • 5.Tracking Your Package

    Once your order has been shipped, we will send you an email with the tracking number for you to follow up on the package status.

    Here is the link for you to check package status, please just paste your tracking number here and click the track button. Any questions about your package status, please feel free to drop us an email.

    https://www.17track.net/en

  • 6.About Customs Charge

    You are responsible for all import taxes and duties that may be charged when your parcel passes through Customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you have ordered from us arrive in your country.

    We advise you to find out about the local regulations prior to ordering from us. Elecbee can not give you advice or information about tax rates and customs charges in your country.

    If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.